Privacy Policy

Last updated: December 25, 2025

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services (the "App"). By using the App, you agree to the terms described here.

1. Who We Are

We are the provider of a social, AI-powered travel-planning app ("we," "us," "our"). If you have any questions about this Privacy Policy, you can contact us at:

Email: support@reco.travel

2. What Information We Collect

2.1 Information You Provide

  • Account information: name, email address, profile photo, username, and password.

  • Travel plans & preferences: trips you save, locations you add, lists, notes, and shared recommendations.

  • Social content: comments, messages, friend lists, imported contacts (only with your permission).

  • Communication: when you contact support or provide feedback.

2.2 Information We Collect Automatically

  • Device data: device model, operating system, app version, language, and time zone.

  • Usage data: app interactions, features used, pages viewed, time spent.

  • Location data:

    • Approximate location based on your device settings (optional).

    • Precise location only if you choose to enable it (e.g., to discover nearby recommendations).

2.3 Information From Third Parties

  • Contacts: if you choose to import them to find friends (we never store your full address book permanently).

  • Social logins (Apple/Google): we receive your name, email, and profile ID.

  • Analytics providers & crash reporting tools: to improve app performance.

3. How We Use Your Information

We use your information to:

  • - Provide, operate, and improve the App.

  • - Generate personalized and AI-assisted recommendations.

  • - Help you build trips based on your own network's suggestions.

  • - Enable social interactions—sharing trips, asking friends for tips, messaging.

  • - Send updates, notifications, and service-related communications.

  • - Analyze usage to improve features and stability.

  • - Ensure safety, prevent abuse, and comply with legal obligations.

We do not sell your personal data.

4. Legal Bases (GDPR only)

We process data based on:

  • Performance of a contract: providing the App and its features.

  • Legitimate interests: app security, analytics, feature improvements.

  • Consent: contacts import, marketing communication, push notifications, location data.

  • Legal obligations: record keeping, responding to lawful requests.

5. How We Share Your Information

We may share your information with:

  • Service providers: hosting, analytics, crash reporting, communication tools.

  • AI-powered services: used to generate travel insights or organize content for you (data is pseudonymized whenever possible).

  • Other users: only when you choose to share your trips or recommendations.

  • Legal authorities: if required by law or to protect our rights.

We never sell personal data to advertisers or third parties.

6. International Data Transfers

Your information may be processed outside your country. When we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses.

7. How Long We Keep Your Data

We retain your data only as long as necessary to provide the service. When you delete your account, we delete or anonymize your personal data within 30 days, except where legally required to retain it.

8. Your Rights

Depending on your location, you may have the right to:

  • - Access your personal data

  • - Correct inaccurate data

  • - Delete your account and data

  • - Restrict or object to certain processing

  • - Export your data (data portability)

  • - Withdraw consent at any time

You can exercise most rights directly in the App or by contacting us.

9. Children's Privacy

The App is not intended for individuals under 16 years old. We do not knowingly collect data from minors.

10. Security

We use industry-standard security measures, including encryption in transit, secure authentication, and access controls. No system is perfectly secure, but we continuously work to protect your data.

11. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will notify you through the App or by email.

12. Contact Us

If you have questions or requests related to privacy, please reach out:

Email: support@reco.travel